Armed Forces Helpline Worker*

Aurora New Dawn is pleased to announce the following job vacancy:

Armed Forces Helpline Worker^*

* PLEASE NOTE: This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

What we offer:

• Flexible working.

• Birthday day off.

• Trivial benefits system.

• Competitive annual leave plus all bank holidays.

• Ad Hoc bonus opportunities.

• Enhanced maternity pay.

• Team days/lunches.

• Opportunities for additional paid work.

• Ongoing Training and Development.

• External clinical supervision.

Hours:

*Induction will be at our Portsmouth office.

This post is within a team of two helpline workers sharing a 2-week rotation rota. These hours will include weekdays, evenings, and Sundays. 4 shifts per week.

Role:

Aurora New Dawn is a registered charity providing support and advocacy to survivors of domestic abuse, stalking and sexual violence.

The successful candidate will:

• Provide a high-quality service (information, advice, and support) to victims/survivors of domestic abuse, sexual violence and/or stalking (aged 16+).

• Offer emotional support to victims of abuse.

• Offer information in the form of signposting/referral to support services.

• Offer this support through a variety of methods such as telephone, text, and online support.

• The service will be working specifically within an armed forces (army) remit, as follows:

• Where the victim is a serving member of the army.

• Where the alleged perpetrator(s) is a serving member of the army.

To apply:

For an informal discussion about the role, or for any queries, please contact the Operations Director on 02392 479254.

To apply please send a covering letter and monitoring form to recruitment@aurorand.org.uk.
Please add ARMED FORCES HELPLINE WORKER in the subject heading.

You are advised to read the job description and person specification carefully as the decision to shortlist you for interview will be based on the information you provide in your letter.

Please include a CV with your covering letter.

We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.

Closing date for applications: open ended – we will recruit the first suitable candidate.

Interview date tbc

Important documents:

To download a copy of the Armed Forces Helpline Worker job description, click here.

To download a copy of the Aurora New Dawn Diversity Questionnaire, click here.