We are delighted to share that our new Armed Forces Helpline for survivors of domestic abuse, sexual violence, and stalking is now live.
This Helpline is for any members of the Royal Navy, British Army, and Royal Air Force, and their family members, including those deployed abroad, who are victims and survivors of Domestic Abuse, Sexual Violence or Stalking.
The Helpline operates 6 days a week. It is independent, confidential, and free, and having consulted with victim/survivors we have made sure to be available at different times.
Launched on the 31st March 2025, and funded by the Armed Forces Covenant Fund Trust, and the Army Benevolent Fund, the Helpline has already exceeded the number of contacts anticipated.
At Aurora, we understand that the Armed Forces Community is unique, and we know that service life brings with it a number of challenges which can make it harder to talk about these issues.
The Helpline has been designed with an understanding of these specific needs in mind. Many of our specialist team are from Forces families or are ex service personnel. They understand service life, and how difficult it can be to talk about what is happening.
Those who choose to perpetrate Domestic abuse, sexual violence and stalking come from all walks of life. We want to make sure that victim/survivors with links to the armed forces get specialist support that has been designed with them and for them.
For general and professional enquiries, to contact the team, or for information on how to refer to the service call 023 92 479 254 or email us.
Need help?
Get support from the Armed Forces Helpline via phone +44 (0)333 0912 527 (GMT): 0900-1500 Monday to Friday
Get support from the Armed Forces Helpline via WhatsApp on +44 (0)333 0912 527: Monday 0900-1500 / Wednesday & Thursday 1700-2000 / Sunday 1000-1400
Full details of the Helpline services can be found here
