
My day always begins with coffee. Not just any coffee—freshly ground and strong! It’s my routine as I open my laptop and prepare to dive into the day. Of course, the real start happens earlier: breakfast, lunch boxes, and a bit of reluctant exercise. But coffee marks the beginning of my workday.
First stop: emails. Overnight, there might be new referrals from our Armed Forces helpline or updates from professionals we collaborate with. Today, I’ve received a message from a victim liaison officer—there’s a court date set for one of my clients. I’ll reach out to them to offer support and talk through any concerns they might have.
Next, I make check-in calls. Each client is on a unique journey, and our support adapts to their needs. One has just moved into a new home and started a job—her children are thriving, and we chat about their weekend plans. Another needs legal advice around a child arrangement order, so I book her a pro-bono consultation with a brilliant team that supports survivors of domestic abuse.
Then there’s a client who simply needs someone to talk to today. Things feel heavy. We’re here to listen first and foremost.
A new referral has come in. I take a moment to prepare before reaching out. These first conversations are delicate. It takes immense courage to ask for help, and I honour that by moving at their pace. Sometimes urgent safety measures are needed, and once those are in place, we plan the next steps together.
The morning flies by. Over lunch, I dial into a lunch and learn session—an opportunity to grow, share best practices, and stay abreast of policy changes.
After a cup of tea (of course), I’m off to deliver a short presentation to Armed Forces representatives. I love promoting our services—it’s exciting to be part of a movement that’s changing how victims are supported.
Back at my desk, I find a reply from a charity helping one of our clients furnish her new house after fleeing a dangerous home. Then a call comes in: a client needs refuge space. I act quickly, locating available spaces and making the necessary referrals. This role is dynamic—plans shift, and we respond where we’re needed most.
My final call of the day is with someone who’s ready to move on. She’s joining one of our recovery groups and no longer needs advocacy support. We go over safety advice, and I remind her we’re always here if she needs us again. These are happy goodbyes.
A few admin tasks later, my children burst through the door. They ask how my day went. While I keep details confidential, I don’t shy away from talking about my work. I believe they have a role in building a safer society. They’re proud of what I do—and I’m proud to be a mum who helps others.
Our specialist Armed Forces Team offers support to any serving member of the Royal Navy, British Army or Royal Air Force who is experiencing domestic abuse, sexual violence or stalking. We also support family members experiencing these issues. Find out more and get help here
#16days #NoExcuse and #ACTtoEndViolence








