Our helpline number:

How can we help you?

Choose from our contacts below.

• A domestic violence or abuse situation
• A stalking concern
• A sexual violence issue
• A member of the armed forces community seeking support
• DVA cars
• Volunteering
• General enquiries
• Do you want to give feedback on our service?

Contact for a domestic violence or abuse situation:

If you are in danger ALWAYS DIAL 999

• Aurora’s out of hours helpline – 5pm to 8am Monday to Friday and 24hrs over the weekend 02394 216 816
• For Hampshire, including Southampton and Portsmouth you can call the Stop Domestic Abuse advice line – 03300 165 112
• The national Domestic abuse helpline is also open 24/7 – 0808 2000 247
• If you want advice on who to speak to in your area you can call us in office hours 023 9247 9254

To find out more about our Domestic Violence and Abuse services, click here.

Contact regarding a stalking concern:

Whether you need help with a stalker, want support regarding a past stalker issue, or anything else stalker related, reach out to one of the specialist stalker services below:

If you are in Thames Valley you can contact us:

• Via email: stalking.thamesvalley@aurorand.org.uk
• Or call us for advice and support on 023 9247 9254

If you are outside of Thames Valley you can contact:

• The Suzy Lamplugh Trust national helpline number 0808 802 0300

• Or call the Paladin National Stalking Advocacy Service on 0203 866 4107

To find out more about our stalker services, click here.

• Email for members of the public: stalking.thamesvalley@aurorand.org.uk
• Secure email for professionals: stalking.thamesvalley@aurorand.cjsm.net

Contact for a sexual violence issue:

If you think you have been raped or been through sexual violence, no matter how long ago, here is some information about other support services in Hampshire. If you are in danger, contact the police on 999.

• The Sexual Assault Referral Centre – https://www.solent.nhs.uk/sarc
• The national Rape Crisis helpline is open 24/7 – 0808 802 9999
• If you want advice on who to speak to in your area you can call us in office hours 023 9247 9254

To find out more about our Sexual violence services, click here.

Members of the Armed Forces:

If you are a member of the forces community looking for support around these issues, please get in touch. You can contact us in a number of ways:

• Via email at armedforces@aurorand.org.uk
• By telephone on 023 92 479254 (our office)
• By telephone or text, directly to our forces advocate on 07496 333 473*

*voicemail service may be in operation.

To find out more about the work we do with the armed forces community click here.

• Email for members of the public: Armedforces@aurorand.org.uk
• Secure email for professionals: armedforces.advocate@aurorand.cjsm.net

DVA cars:

To find out more about our DVA Cars™, click here.

• Email for members of the public: dvacars@aurorand.org.uk
• Secure email for professionals: dva.cars@aurorand.cjsm.net

If you want to volunteer:

We have opportunities within our organisation for volunteering across a range of our services: If you are interested in becoming a volunteer, please contact us on info@aurorand.org.uk or call us on 023 9247 9254.

General enquiries:

For general enquiries or to make a donation to support our work, please call 023 9247 9254.

For information on our services in other languages, please email us at info@aurorand.org.uk.

• If you have a general query about Aurora New Dawn or the work we do: info@aurorand.org.uk
• For information on our services in other languages: info@aurorand.org.uk
• For all requests for notes or disclosures from Police or Professionals: data.protection@aurorand.cjsm.net

Do you want to give feedback on our service?

Aurora New Dawn welcomes feedback, comments and suggestions in relation to any aspect of our service. Please give us your thoughts by completing this survey. If you would like to contact us directly please do so at info@aurorand.org.uk.