Dignity and Respect
We will treat everybody with dignity and respect, fostering a culture which supports and appreciates diversity. We will take time to listen and respect people’s rights to their own decisions and choices. Our work will place empowerment at its center, putting our clients in control of the service they receive.
Learning and Reflection
We will commit to our own learning and development and reflect regularly on the work that we do. We will remain honest and transparent, open to feedback and not afraid to acknowledge when things could be better. We will share knowledge and best practice wherever possible, both internally as a team and externally.
Working Together
We will work to empower our clients at all times, communicating clear options and offering choices based on their own situation, needs and goals. We will build two-way relationships of trust with our colleagues, clients, partner agencies and other stakeholders. We will always give feedback for a job well done.
Delivering High-Quality, Specialist Services
We will remain committed to ending violence and abuse, and enabling people to live free, safe and to recover from their experiences. We will work in accordance with a feminist ethos, recognising that domestic abuse is an issue of sex based oppression, and delivering our services in line with the power and control model. We will put the interests of victims and survivors at the heart of everything we do. We will be professional, authentic and compassionate, and will act with integrity at all times.
